Summit Wellness & business Coaching helps hospitality businesses strengthen guest experience, service consistency, staff readiness, leadership effectiveness, and team wellbeing.

 

Through a hybrid model of on-site and virtual support, We partner with businesses across the greater St. George region and surrounding hospitality markets to improve both operational performance and the people experience behind it.

 

Work directly with Geoffrey at Summit Wellness & Business Coaching today for:

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Service Audits:  With an extensive background in preparing properties for Forbes and AAA rankings, we know what it takes to prepare your team for the highest of facility and service standards.  Geoffrey has also led branded properties to achieve the highest of audit standards to ensure your property is aligned with brand standards and best practices.  We can also help independent business owners create their own proprietary audits focused on guest loyalty, employee engagement, profitability and upselling strategies, and creating capital and preventative maintenance programs based on my assessments.

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Task Force:  The best way to audit your property while looking for your executive leaders.  Let us step in and build a strong foundation for your future leadership team.

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Wellness integration:  Summit Wellness & Business Coaching will help you and your team become the best leaders they can be by helping restore vitality and balanced lives.  I have the research and training to prove how starting with a top-down approach, we can build an engaged and healthy team.

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Leadership Training:  We find great joy in helping your team grow together and develop an awareness of mindfulness, emotional intelligence, and communication based on our individual strengths and behaviors.  Based on our initial discussions, Summit Wellness & Business Coaching can customize my training to focus on the areas you wish to see the most growth.

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Guest Service Training:  Onboarding is at times challenging.  I specialize in preparing seasonal teams for anticipatory and seamless guest service.  At many resort destinations, there is not much time to get the team ready for your guest's expecations.  Our methods not only prepare them for basic job duties, they prepare them for luxury seamless service and memorable experiences.  

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There is a complete cycle to the people process in your organization.  We especially enjoy teaching the entire process, from sourcing to promotion and retention.  Finding the right people and keeping them engaged involves a measurable approach to selection, onboarding, aligning, training, and building a strong internal talent pipeline.  Our methods involve deliberate and structured decision making processes that are yours to keep, and save considerable capital through engagement and retainment.